How e-commerce Impacts B2B Account Management

In the current digital era, e-commerce has become an indispensable part of the daily lives of people as well as businesses. By definition, e-commerce is the buying and selling of goods and services over the internet. In the past, businesses had to rely on traditional methods of trade, such as direct sales and physical stores, to meet their customers’ needs. However, with the advent of e-commerce, businesses have been able to expand their customer base as well as reach new markets.